Janmat ("we", "our", or "us") is a civic-opinion platform that enables Indian citizens to vote on public-interest questions and engage with national discourse. The platform is operated by Janmat Technologies Private Limited, incorporated under the Companies Act, 2013, India.
This Privacy Policy describes how we collect, use, store, share, and protect information about you when you use the Janmat mobile application (Android) and our website at janmat.in (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use and delete your account.
| Data | When collected | Purpose |
|---|---|---|
| Mobile phone number | OTP verification at sign-up | Identity verification; prevent duplicate accounts |
| Date of birth | Profile setup | Age-group targeting of questions; eligibility check (18+) |
| Gender | Profile setup | Demographic-segmented poll targeting |
| State & district | Profile setup | Geographic poll targeting; regional insights |
| Education level | Profile setup | Poll segmentation |
| Occupation / sector | Profile setup | Poll segmentation |
| Language preference | Profile setup | Serving questions in your preferred language |
| Referral code | Sign-up (optional) | Crediting the referrer with Ripples |
We use the data described above for the following purposes:
We share data with the following sub-processors acting as data processors on our behalf:
| Provider | Purpose | Data shared |
|---|---|---|
| Google Firebase (Firestore, Auth, Crashlytics, Cloud Functions) | Cloud database, authentication, analytics & crash reporting | All profile and activity data; anonymised crash logs |
| Google Cloud CDN | Audio and media delivery | Signed CDN URL access logs (no PII) |
All sub-processors are contractually bound to process data only on our instructions and to maintain appropriate security standards.
We may publish or share fully anonymised, aggregate-level opinion data with media organisations, academic researchers, or government bodies. No individual's answers or identity can be derived from this data.
We may disclose your information to competent authorities when required by:
In the event of a merger, acquisition, or asset sale, user data may be transferred to the successor entity. We will notify users via in-app notice at least 30 days before such a transfer.
Your data is stored on Google Cloud servers in the asia-south1 (Mumbai) region, ensuring that data remains within India in compliance with applicable data localisation requirements.
We implement the following security measures:
No system is 100% secure. If you suspect your account has been compromised, contact us immediately at support@janmat.ai.
We retain your personal data for as long as your account is active and for a period of 90 days after account deletion to support account recovery and fraud investigation.
When you delete your account (via Settings in the app or the deletion page), the following happens immediately:
The retained anonymous record cannot be used to identify you and is kept solely to prevent re-registration abuse and to maintain the integrity of referral accounting.
Anonymised, aggregated statistical data derived from your responses is not subject to deletion and may be retained indefinitely.
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the following rights:
| Right | How to exercise |
|---|---|
| Access — view the personal data we hold about you | In-app: Profile → Settings → Download My Data (coming soon); email support@janmat.ai |
| Correction — update inaccurate profile information | In-app: Profile → Edit Profile |
| Erasure — delete your account and associated PII | In-app: Settings → Delete Account, or janmat.in/delete-account |
| Withdrawal of consent — stop data processing | Delete your account (erasure implies withdrawal) |
| Grievance redressal — lodge a complaint about data handling | Email the Grievance Officer (see §10) within 30 days of the issue |
| Nomination — nominate a person to exercise rights on your behalf in case of death or incapacity | Email support@janmat.ai |
We will respond to verified requests within 30 days. Identity verification (via OTP to your registered phone number) is required for access and erasure requests.
Janmat is intended for users who are 18 years of age or older. We do not knowingly collect personal data from persons under 18. If we become aware that a user is under 18, we will promptly delete their account and associated data.
If you believe a minor has registered, please contact us at support@janmat.ai.
We may update this Privacy Policy from time to time. When we make material changes, we will:
Continued use of the Service after the effective date constitutes acceptance of the revised policy. If you disagree with any change, you may delete your account before the effective date.
For privacy-related queries, requests, or complaints, contact our Grievance Officer:
| Name | Grievance Officer, Janmat Technologies Pvt. Ltd. |
| support@janmat.ai | |
| Address | Janmat Technologies Private Limited, India |
| Response time | Within 30 days of receipt of complaint |
If you are unsatisfied with our response, you may escalate to the Data Protection Board of India once it is constituted under the DPDP Act.